The Portmann Hotel - Kilmarnock

It has both decent and active staff.

The place was straightforward, nothing too much trouble, would recommend. Had very pleasant 4 nights here. The hotel had an ideal location near shops. Plus, it was just next door to train station, town centre and train station and Rugby Park, and pub. The food was great, truly enjoyed it.

The room was large, I really enjoyed it.

Loved its active and patient staff.

The hotel had a central setting near shops.

Units with a nie comfy bed.

Plus, the location was ace-right by Rugby Park after our charity cycle. The staff made it all seamless and even found a safe spot for our bikes. What a score!

There was a bit of a dodgy smell in the room-like vinegar, which didn't sit well. I noticed the door frame looked a bit battered. Still, it's all part of the Kilmarnock charm.

The staff were friendly and helpful . The food was excellent, particularly the pizza. Great location near my activities made it very convenient. Shared facilities were kept clean. A pleasant experience for a short visit 😊

Location was spot on for my work, right next to the train station so that was a major plus. The staff was chill and friendly and even though i left at 9pm, the vibe of the place seemed cozy. My room was decent for 1 night, just the basics and comfy enough for a solo traveler like me. Snacks like tea and biscuits were a nice touch too.

Only issues were that there was no wifi in my room, a bummer. The double room had a shared bathroom, which i didn't see coming.

Portmann is lovely, especially with such helpful staff. They really were really nice, even carrying our suitcase! The location is perfect for walking into town. We celebrated after the football match, and the atmosphere was fantastic.

totally recommend

The location's proximity to the train station makes coming and going easy, ideal for travelers. Basic snacks like tea and biscuits provided in the room add a personal touch to the stay.

Unfortunately, the noise levels from the pub below can be a real nuisance, keeping guests up late into the night. Cleaning standards leave much to be desired, with dirty linens and cobwebs in the light fittings-not exactly what you'd expect during your stay. The room itself is cramped and basic, lacking the comfort and modern touches that would.

Had to leave without keys. Stressful experience.

Kids loved the playground outside. The noisy bar made it hard to sleep until late. Good food, especially the pizza.

My stay was quite pleasant. the en-suite room was a nice surprise, and having tea and biscuits at my bedside made it feel cozy. I enjoyed relaxing on the sun terrace and catching some live music in the evening. 😊

We had a blast celebrating Kilmarnock's big win, and the staff were so great, even helping carry our suitcase. The cozy garden and sun terrace were perfect for winding down after the game. Just a heads-up, there was no WiFi in our room, but we still had a fantastic time! 😊

We visited the nearby beach and the local museum. The staff were super friendly and helpful. The room was comfortable, and the amenities were just right for our needs. Definitely recommending this spot for a fun getaway!

We did have a bit of noise from the hallway at night, a bit annoying.